Notice of Non-Discrimination

Discrimination is Against the Law

Omega Hospital complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Omega Hospital does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Omega Hospital provides free aids and services to people with disabilities to communicate effectively with us, such as:

  • Qualified sign language interpreters

  • Written information in other formats (large print, audio, accessible electronic formats, other formats)

Omega Hospital provides free language services to people whose primary language is not English, such as:

  • Qualified interpreters

  • Information written in other languages

If you need these services, please call 504-832-4200 or 504-849-4826.

If you believe that Omega Hospital has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance by phone, mail, fax, or email:

Mail
Omega Hospital, LLC
Patient Grievance Coordinator
2525 Severn Avenue
Metairie, LA 70002
Telephone: 504-849-4826
Fax: 504-849-4935
Email: GCoordinator@omegahospital.com

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

Louisiana Department of Health and Hospitals Health Standards Section
P.O. Box 3767
Baton Rouge, LA 70821
Phone: 225.342.0138
Fax: 225.342.5073
Email: hss.mail@la.gov

Complaints may also be made to the following organizations:

KEPRO- Medicare Quality Improvement Organization
5201 West Kennedy Boulevard, Suite 900
Tampa, Florida 33609
Toll-free Phone Number: 888-315-0636
Fax: 844-878-7921
Local Phone Number: 813-280-8256

DNV
Phone: 866-­496­-9647
Fax: 513-947-1250
http://www.dnvglhealthcare.com/patient-complaint-report