File a Complaint

If you would like to file a formal grievance, you may contact the Patient Grievance Coordinator using the information below.

Omega Hospital, LLC
Patient Grievance Coordinator
2525 Severn Avenue
Metairie, LA 70002
Telephone: 504-849-4826
Fax: 504-849-4935
Email: GCoordinator@omegahospital.com

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf or by mail or phone at:

Louisiana Department of Health and Hospitals Health Standards Section
P.O. Box 3767
Baton Rouge, LA 70821
Phone: 225.342.0138
Fax: 225.342.5073
Email: hss.mail@la.gov

Complaints may also be made to the following organizations:

KEPRO- Medicare Quality Improvement Organization
5201 West Kennedy Boulevard, Suite 900
Tampa, Florida 33609
Toll-free Phone Number: 888-315-0636
Fax: 844-878-7921
Local Phone Number: 813-280-8256

DNV
Phone: 866-496-9647
Fax: 513-947-1250
http://www.dnvglhealthcare.com/patient-complaint-report
For assistance, please call 504-849-4900 or 504-832-4200.