File a Complaint

If you would like to file a formal grievance, you may contact the Patient Grievance Coordinator using the information below.

Omega Hospital, LLC
Patient Grievance Coordinator
2525 Severn Avenue
Metairie, LA 70002

Telephone: 504-849-4826
Fax: 504-849-4935

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at or by mail or phone at:

Louisiana Department of Health and Hospitals Health Standards Section
P.O. Box 3767
Baton Rouge, LA 70821
Phone: 225.342.0138
Fax: 225.342.5073

Complaints may also be made to the following organizations:

KEPRO- Medicare Quality Improvement Organization
5201 West Kennedy Boulevard, Suite 900
Tampa, Florida 33609

Toll-free Phone Number: 888-315-0636
Fax: 844-878-7921
Local Phone Number: 813-280-8256

Phone: 866-496-9647
Fax: 513-947-1250